Privacy Policy

1. Who we are

This website is operated by Summit Group Solutions Ltd, a private limited company registered in England and Wales (Company No. 17217904), trading as Summit Payroll. Our registered address is 7 Carnarvon Road, Flat 1, Clacton-On-Sea, England, CO15 6PH.

For data-related queries, please contact us at: [email protected]

2. Information we collect

We may collect and process the following categories of personal information:

Information you provide to us

• Name and contact details (email address, phone number)
• Company or organisation name
• Enquiry details including payroll frequency, employee numbers and support requirements
• Payroll and bookkeeping information submitted voluntarily as part of an enquiry or service engagement
• Any other information you choose to provide in correspondence

Information collected automatically

• Basic technical information such as browser type and approximate location (if analytics are implemented)
• Cookie data where applicable (see our Cookie Policy)

We do not knowingly collect sensitive personal data (such as health information, financial account details or personal identification numbers) through this website unless specifically required and separately agreed.

3. How we use your information

We use personal information for the following purposes:

• To respond to payroll and bookkeeping support enquiries
• To discuss and provide payroll administration and bookkeeping support services
• To communicate with you about your enquiry or service engagement
• To maintain records of correspondence and service engagement
• To comply with applicable legal and regulatory obligations

We do not use personal information for unsolicited marketing, and we do not sell personal data to third parties.

4. Legal basis for processing

We process personal information on the following legal bases under UK GDPR:

• Legitimate interests — responding to enquiries and managing our business communications
• Contract — where information is processed as part of providing an agreed service
• Consent — where you have given explicit consent, for example via the enquiry form
• Legal obligation — where required by applicable law

5. Data retention

We retain personal information for as long as is reasonably necessary for the purposes for which it was collected, or as required by law. Enquiry records are typically retained for a reasonable period following the close of an enquiry or service engagement to allow for follow-up and to meet any applicable record-keeping requirements.

If you would like us to delete or restrict the use of your information, please contact us at [email protected].

6. Sharing your information

We do not sell, rent or trade personal information. We may share information with third-party processors where necessary to operate the business (for example, email service providers or cloud storage providers), and only where appropriate data processing agreements are in place.

We may disclose information where required by law or by a competent authority.

7. Cookies and analytics

This website may use cookies for essential functions and, if implemented, analytics purposes. Please see our Cookie Policy for full details. You can manage your cookie preferences at any time using the cookie banner or by adjusting your browser settings.

8. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your data (subject to applicable legal exceptions)
• Right to restriction — to request that we limit the processing of your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframes required under applicable law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.

9. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International transfers

We aim to process and store personal data within the UK and European Economic Area. Where data may be transferred outside these areas (for example, through third-party services), we take steps to ensure appropriate safeguards are in place.

11. Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.

13. Contact us

For any data-related queries, requests or concerns, please contact:
Summit Group Solutions Ltd (trading as Summit Payroll)
Email: [email protected]
Address: 7 Carnarvon Road, Flat 1, Clacton-On-Sea, England, CO15 6PH